About Us

Learn more about our organisation, values and our people.

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Insights That Shapes Exceptional Digital Experiences

We turn data into clarity. Our work helps brands uncover what people think, feel and do - empowering them to make smarter decisions, faster. As a global digital research and design agency, we partner with leading organisations across financial services, travel, retail and technology, setting new benchmarks for digital user experience excellence.

 

Global Presence

Lumivo is headquartered in the UK, with offices in the UK and the US - we work for clients around the globe.

150+

Projects

30+

Countries

Our Story 

Founded by experts in psychology, market research, and human-computer interaction, Lumivo was built to drive better decisions through insightful research. The company’s journey is marked by innovation, rigorous methodologies, and a commitment to actionable results.   

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Our Values

Insightful & Actionable

We deliver strategic user experience research that uncovers deep insights using advanced analytics - driving real-world decisions and measurable business outcomes.

Human-Centric & Client-Focused

People are at the heart of everything we do—both the end users we study and the clients we serve - ensuring our insights are meaningful and impactful.

Innovative & Adaptive

We embrace flexible thinking to stay ahead in a fast-changing world, continuously developing new and innovative research methods.

Quality Driven & Data-Led

Our research is grounded in best-in-class methodologies, ensuring accuracy, reliability, and trust in every insight we deliver.

A Snapshot Of The Lumivo Team

The Lumivo team includes UX researchers, design psychologists, mobile research specialists, usability experts and information architects. The majority of our researchers hold degrees or PhDs in psychology, bringing deep expertise in human behaviour and cognition to our work.

Careers
Mel

Mel

Lead Researcher

Mel has worked with global clients including H&M and Bupa, applying a clear and structured approach to deliver meaningful insights for complex projects.

In her spare time, she describes herself as a serendipity researcher, travelling widely, cycling new routes and enjoying good red wine.

Jack

Jack

Lead Researcher

Jack has been with Lumivo since 2018 & has worked on a wide range of clients including the BBC and Manchester City.

Outside of work, he volunteers as crew with the RNLI, supported by the Lumivo team in balancing this important commitment with his role.

Evan

Evan

Lead Researcher

Evan started as a junior researcher at Lumivo and quickly rose to become a Lead researcher. He developed in-house software to streamline analysis and report creation and serves as the key UX research lead for Australia.

Outside of work, he enjoys playing the drums and is an avid horror movie enthusiast.

Get in touch

If you'd like to have a chat about how we can help, great! Please contact the team.

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