Quantitative UX Research
Global remote user testing with quantitative UX insights.
Introduction
Lumivo delivers comprehensive user experience insights through both remote and lab-based testing methodologies. With hundreds of lab studies and tens of thousands of remote sessions completed globally, we provide statistically meaningful data to drive confident design decisions and measurable ROI.
How it Works
Our dual approach combines the speed and scale of remote testing with the depth of lab observations:
Remote Unmoderated Testing - Testing with large, diverse samples across 30 countries using desktops. tablets, or mobile devices. We get results rapidly without slowing development timelines.
Lab-Based Testing - We observe users live as they interact with early-stage designs and wireframes, providing rich qualitative insights for initial concept validation.
Key Features
- Quantitative UX Metrics
- Comparative Analysis
- Statistically reliable findings
- Accurately measure user experience
- Can apply statistical modelling to the findings
Client Testimonials
What truly sets Lumivo apart is their deep understanding of our business and sector, particularly when it comes to consumer and customer needs. Their ability to benchmark our customer journeys and provide critical insights has been invaluable in helping us prioritise our backlog. I cannot recommend them highly enough!
Research Director - UK
Insurance
Lumivo have completed excellent research and analysis for us that have drawn out many things we didn't know about our customers. They adapted to our needs easily and completed the work on time. Would work with Lumivo again!
Retail Client - UK
We've had a great experience working with Lumivo. Their expertise in digital benchmarking and user testing has provided us with invaluable insights that directly informed our development roadmap. They're reliable, professional, and incredibly easy to work with, offering international reach and high-quality research that delivered real value.
Head of Research
Premier League Football Club
Case Study
A major retailer partnered with Lumivo to benchmark their digital customer journey against industry leaders. Over 150 participants evaluated key pathways such as homepage navigation and product search on their own devices, leading to actionable data-driven decisions and improved conversion rates.
Sector/Expertise
Lumivo provides benchmarking for:
Financial
(credit cards, accounts, insurance, loans, online servicing)
Travel
(hotels, airlines, car rentals, cruises, logistics)
Technology
(mobile operators, device manufacturers)
Retail
(clothing, electronics)
Get in Contact with a Specialist
Contact a Lumivo specialist to discuss your benchmarking project or set up a new study for your sector—discover how data-driven insights can power digital effectiveness and competitive advantage.
