Our Services
We help our clients improve digital performance with evidence-based UX research, competitive benchmarking, large-scale testing, and qualitative insight.
Introduction
Lumivo is one of the most experienced research teams in digital UX measurement and optimisation, trusted by leading brands for actionable online user experience insights.
Our Services
We turn data into clarity. We help brands understand what people think, feel and do - so they can make smarter decisions, faster.
Competitive Benchmarking
Benchmark your site or app against leading competitors using large-scale user testing, delivering statistically meaningful insights on usability and effectiveness
Artificial Intelligence Research
Designed to understand how AI is transforming the way customers discover, research and interact with brands.
Online Journey Research
Discover where customers go online, which sites they visit during research, and where they ultimately purchase-enabling effective digital strategy built on genuine consumer journeys
Quantitative UX Research
Test and benchmark prototype designs before launch against baseline data-either in lab settings or remotely, ensuring optimal user experience and business results at launch
Key Differentiators
1
Large-scale, empirical benchmarking with real users ensuring genuine consumer insights with statistically robust samples.
2
Focus on linking UX to business outcomes. We model which UX elements drive acquisition, conversion, satisfaction. Strategic insight, not just tactical usability feedback.
3
Global & cross-market benchmarking with local context Benchmark across multiple markets and against both direct and indirect competitor bringing in global best practices to inform local digital strategies
Case Studies
View all projects
Benchmarking Global Fashion Retailers
A global clothing retailer partnered with Lumivo to understand how its websites and apps performed against key competitors in different markets worldwide.

UK Grocery Online Shopping Benchmark
Lumivo partnered with leading UK supermarket brands to assess the effectiveness of their websites and apps in delivering an engaging and seamless shopping experience.
Ready to unlock stronger digital outcomes?
Contact Lumivo's research experts today for a strategic consultation or bespoke UX project.
